What warranty do I get with the ice cream freezer?

It comes with 3 Year full parts and labour warranty included.

What do I do if I have a problem with the freezer?

If you have a warranty issue with your freezer during the warranty period, please call our Customer Service Team on 0161 366 2500 who will be happy to help.

If I log a callout with the unit, when can I expect an engineer?

We aim to get to all our service calls on a next day basis.

What if it is not in warranty?

We do not offer a service for units out of warranty, we can however provide details for local engineers that we use in your area – you are however under no obligation to use them.